Terms of service

The agreement between you and Eteego.

Last updated June 2026

These terms govern your use of Eteego, provided by Reapool Limited, trading as Eteego ("we", "us"). By subscribing you agree to them.

1. The service

Eteego is a fractional HR support service with a HR hub. It helps you manage HR matters and gives general guidance. It is not legal advice and is not a substitute for a solicitor.

2. Plans and payment

Plans are Lite (£69), Starter (£99) and Growth (£199) per month, a flat fee per company. Fees are billed monthly in advance through our payment provider, Stripe. Prices may change with 30 days notice.

3. Minimum term and cancellation

Subscriptions run on a minimum term of three months. After that they continue monthly. To cancel, give us 30 days notice. You keep access until the end of your paid period. See our Refund policy for what this means for fees already paid.

4. Your responsibilities

You are responsible for the decisions you make and for keeping your account details secure. You agree to use Eteego lawfully and not to misuse the platform or upload unlawful content.

5. Fractional HR hours

Each plan includes a set number of fractional HR hours per month. Unused hours do not roll over unless we agree otherwise in writing.

6. Data

We handle personal data in line with our Privacy policy and UK data protection law. You remain the controller of your employees' data; we process it on your behalf.

7. Liability

Nothing limits liability that cannot be limited by law. Otherwise, our liability to you is limited to the fees you paid in the previous three months. We are not liable for indirect or consequential loss.

8. Referrals

Our referral programme pays 10% of a referred company's signup fee once that company has paid its first month's invoice. Full terms are shared when you join the programme.

9. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

10. Contact

Questions about these terms: hello@eteego.com.