Every case moving. Nothing slipping through.
Eteego Case Manager runs grievance, disciplinary, capability and investigation cases end to end. Open a case, follow the guided ACAS-aligned process, and let Halo draft the letters while a live board shows exactly where every case stands.
Not a chatbot that talks about HR. A process that runs the case with you
Every case in Eteego follows a guided, ACAS-aligned process, visible on a live board, with Halo built into each step rather than bolted on as a separate window you have to remember to check.
See every case at a glance
A live board of your whole caseload. Drag a case along as it progresses, and it's obvious what's new, what's moving and what's stalled.
Halo drafts every letter
Letters, notes and reports written in plain British English and aligned with the ACAS Code, with placeholders for anything only you know.
A record that builds itself
Every action is time-stamped in a tamper-evident trail as the case moves, so it's already defensible if it's ever challenged.
What Case Manager won't do
An HR tool that pretends to make the decision for you is more dangerous than one that's upfront about its limits, especially with something that can end up at a tribunal.
- Halo never states a decision as made. It gives you options and a recommendation, you make the actual call.
- It doesn't cite specific legislation to an employee, real HR practice leans on your policy and ACAS guidance in plain terms.
- High-risk cases likely to reach a tribunal should still go to a qualified solicitor, and Case Manager will say so plainly when that applies.
Common questions about Case Manager
What kinds of cases does Case Manager handle?
Grievance, disciplinary, capability and investigation cases, each following a guided, ACAS-aligned process from the moment it's opened to the moment it closes.
Does Halo make the decisions in a case?
No. Halo drafts letters, recommends the next step and helps build the record, but a person always makes the actual call. Halo never states a decision as made on your behalf.
What happens to the record when a case closes?
Every action is timestamped as the case moves, so when it closes you have a complete, defensible record ready to download or share, not something assembled after the fact.
See a case handled from open to close
Book a short call and we'll walk through opening a case, a letter Halo drafts, and the finished record, live.
Book a call